Customer Service


Customer Service

For questions, concerns, compliments, or even just a friendly hello, we’re here and we care.

Let’s connect. Having a gorgeous, sunny, bohemian-style day and want to say hi? Drop us a note. Want to know more about the fabric, your order or why dogs are so darn good at down-ward dog? Email us.

We love our community and we want to hear from you.

Shop our products at a nearby retailer. Find a location close to you.

Bliss Assurance

Shipping Policy

Stelari ships to all 50 states; Washington, DC; U.S. P.O. Boxes; U.S. territories; and APO/FPO/DPO addresses. The shipping methods offered during checkout will differ based on your shipping address.

Free Shipping

We offer free Economy shipping with a purchase of $50 or more (before any discount is applied) within the continental U.S.* Excludes dealer orders.

Standard Delivery

Most orders arrive within 4-7 business days** for in-stock items. Please allow up to two (2) additional days for rural zip codes.

Express Delivery

  • Available for in-stock items only***
  • Not available for P.O. Boxes or APO/DPO/FPO addresses
  • All orders are subject to verification

Returns

Bliss Assurance

Flow is fabulous when it fits. We want you to move, flow and find your rhythm.

If for any reason our flow isn’t fitting you, don’t worry your bliss is assured! We are more than happy to exchange or return any items purchased on stelari.com!

If you would like assistance with a garment that is not working for you, please email us, within 30 days of your original purchase and we will send you instructions on how to send your garment back to us! Rest assured we will help you find a different style or size, provide you with a credit or give you a full refund. All you need to do is pay for the ship-ping and we will look after the rest! Your bliss is guaranteed!

All items purchased at a discount are final sale. This includes all items marked down, on holiday sales or promotion or purchased with a discount code.

For items not purchased through Stelari.com, please contact your Stelari retailer for assistance.

Stelari HQ 5143 E. Calle Del Medio, Phoenix, AZ 85018

 

 

International Delivery

For international orders, any duties and taxes incurred are the responsibility of the recipient and are payable upon receipt. Stelari currently only ships from the United States and does not have any International Distributors.

 

Next Business Day Air

Next business day delivery for orders placed by 11A.M. MST Monday-Friday.

Allow one additional day for Hawaii and Alaska

Second Business Day Air

Delivery within 2 business days for orders placed by 11A.M. MST Monday-Friday.

Third Business Day Air

Delivery within 3 business days for orders placed by 11A.M. MST Monday-Friday.

 

* Free economy shipping valid at stelari.com on orders shipping to the continental U.S. (Puerto Rico and US Virgin Isles not included) and P.O. Boxes only. Offer cannot be applied to previous purchases and cannot be redeemed for cash. See above for shipping details. Free shipping will be automatically applied to qualifying orders at checkout. Terms of offer are subject to change.

** Delivery time goes into effect the business day after the order is placed.

*** Customers should expect expedited shipping methods to ship same day if placed by 11AM MST, all other orders will ship the next business day.

For further shipping questions, please contact us at hello@stelari.com